Services

Our Services

Diagnostic Assessment

Thorough examination of the coffee machine to identify the root cause of any issues. Analysis of functionality to pinpoint performance problems.

Repairs

Repairing or replacing faulty components to restore the machine to optimal functionality. Use of genuine Breville replacement parts to ensure quality and compatibility.

Customer Support

Accessible customer support via phone, email, or online chat. Assistance with identifying problems and guiding users through potential solutions.

Appointment Scheduling

Online platform for scheduling repair appointments at the customer's convenience. Flexible time slots to accommodate various schedules.

Warranty Services

Handling repairs covered under warranty. Verification and documentation of warranty information.

Frequently Asked Questions

Several factors could cause this, including a faulty power supply, a malfunctioning switch, or internal wiring issues. It’s recommended to check the power source, fuse, and power switch first.

Water leaks can be attributed to damaged seals, loose connections, or a defective water reservoir. Inspect the machine for visible leaks and tighten any loose components. If the issue persists, professional assistance may be needed.

 Descaling frequency depends on water hardness and machine usage. Regular descaling prevents mineral deposits that can affect performance and taste. Follow the manufacturer’s guidelines for your specific machine.

Odd-tasting coffee may result from various factors, such as old coffee grounds, dirty filters, or mineral buildup. Clean the machine, use fresh coffee, and replace filters regularly to maintain optimal flavor.

Weak coffee can be caused by insufficient coffee grounds, a clogged filter, or a brewing temperature that’s too low. Ensure the proper coffee-to-water ratio, clean the filter, and check the brewing temperature settings.

While some noise is typical, unusually loud or strange sounds may indicate a problem with internal components. Consult the user manual for noise level expectations, and seek professional help if the noise is excessive.

Simple issues like cleaning, descaling, and minor part replacements can often be done by users. However, for complex repairs or electrical problems, it’s recommended to consult a professional technician to avoid any safety risks.

Contact

Phone

+61 468 840 961

Contact

fixxpresso@gmail.com
info@fixxpresso.com

Address

Unit 19, 47 Jarvis Road, Elizabeth Vale 5112, South Australia